Billing and refunds

The whole policy fits on one page. The point of it is that nothing here locks you in.

Our promises

Plans and prices

Plan Price Renews Pages
Free preview$0, no account Convert, balance proof and review notes; no download
First download$0, after email sign-in One download to test the QuickBooks import
Solo, monthly$29/month Monthly, cancel any time500 pages/month
Solo, yearly$240/year, paid upfront Yearly, cancel any time500 pages/month
One month, no renewal$39 one-time Never30 days of Solo
Bookkeeper, monthly$99/month Monthly, cancel any timeNo page cap (fair use)
Bookkeeper, yearly$990/year, paid upfront Yearly, cancel any timeNo page cap (fair use)

Payments are handled by Dodo Payments, our merchant of record; card details never touch our servers. Prices in US dollars, excluding any tax that applies where you are.

Cancel any time

Open your account page and choose Manage billing. That opens the Dodo Payments customer portal, where Cancel takes one click. Cancelling stops the next charge; the period you have already paid for runs to its end and you keep access until then. You do not need to email us, but you can.

How to request a refund

Email ville@pennyclose.com from the address on your account within 14 days of your first charge on any plan. Say "refund" and nothing else is required. Dodo Payments returns the money to your original payment method; how long it takes to appear depends on your card issuer. Outside the 14-day window, cancelling stops the next charge and the paid period runs to its end.

What happens to remaining pages